Stakeholder engagement has increased in importance especially in professional services organisations that have frequent client-facing interactions at various levels. This 2-day programme seeks to simplify the complex art of engaging stakeholders effectively.
Participants will be able to:
• Identify the pillars of stakeholder management and learn to manage between those pillars;
• Manage oneself to handle challenging situations;
• Use appropriate techniques to continuously build the partner-relationship with stakeholders;
• Understand stakeholders and effectively manage them to jointly achieve mutually beneficial results.
Participants will walk out of the programme with a better sense of what it takes to engage stakeholders more effectively, building trust in the process.
Who Should Attend
Team Leads, Managers with client-facing roles
Duration
2 days